Privacy Policy

July 29, 2026 buzzzoomer

Privacy Policy

Introduction

Welcome to https://surprise.buzzzoomer.com (hereafter referred to as "Surprise," "we," or "the Company"). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy is respected at all times. This Privacy Policy details how we collect, utilize, and safeguard the personal data of our users in compliance with numerous global privacy laws, including but not limited to:

  • Canada's Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Personal Information Protection Act (CTDPAA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa's Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including our website, applications, services, and products offered under the Surprise brand. However, it is important to emphasize that this privacy policy does not extend to third-party platforms or services accessed through links on our site. These external entities have their own privacy policies, and we encourage users to review these carefully before providing any personal information.

Processing Activities

This policy outlines the practices related to:

  • User accounts and interactions as authorized users of our applications and services
  • Visits to our websites linked to this Privacy Policy
  • Communication from Surprise, including newsletters, emails, telephone calls, or text messages (SMS)

Personal Data Collection

Surprise collects various categories of personal data, which include:

  1. Account Information: Details related to your user account creation and maintenance, such as usernames, email addresses, and passwords.
  2. Payment Information: Transaction details required for purchasing our services or products, including credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Data associated with your financial transactions, such as bank account numbers (if directly provided) or encryption keys used for secure payment processing.
  4. Purchase Information: Records of your purchases, order history, and product preferences.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, mobile phone numbers, and advertising IDs, used to deliver targeted content and analyze user behavior.
  6. Location Data: Geolocation information provided by your device when using our location-based services or when making purchases.
  7. Feedback: Personal insights, reviews, and feedback you choose to share with us about our products and services.
  8. Social Media Information: Data obtained from social media platforms when users connect their accounts to Surprise for seamless sharing or login experiences.
  9. Product Information: Details related to the products you interact with, including browsing history and product preferences.

We collect this data through various means: user input forms, interactions with our applications and services, automated tracking technologies (such as cookies), and third-party providers who assist us in delivering services or analyzing user behavior.

Cookies

Surprise employs cookies to enhance user experience and gather analytics. Cookies are small text files stored on your browser that enable us to:

  • Strictly Necessary: Ensure the basic functions of our website, such as secure login and navigation.
  • Preference: Remember your preferences and settings to provide a personalized experience.
  • Analytics: Collect statistical data about user behavior, enabling us to improve our services and understand trends.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

The retention period for personal data is determined by the purpose of its collection and in compliance with legal requirements. We retain data only as long as necessary for the fulfillment of these purposes, after which it is securely deleted or anonymized. This process ensures that your information remains secure while allowing us to maintain records required by law.

Security Measures

Surprise implements robust security measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data during transmission and storage.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security audits and updates to safeguard our systems.

Children's Privacy

We are committed to protecting the privacy of children under 18 years of age. Surprise does not intentionally collect or solicit personal data from minors, and we encourage parents or guardians to supervise their children's online activities. If we learn that we have collected such information, we will take steps to delete it promptly.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to rectify or update any incomplete or inaccurate personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
  • Restriction: The right to limit the processing of your personal data in specific situations.
  • Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: The right to object to the processing of your personal data for specific purposes.
  • Non-Discrimination: The right to be free from discriminatory practices based on your exercise of privacy rights.

To exercise these rights or if you have any data-related queries, please contact our dedicated privacy team at your earliest convenience.

Changes to Policy

Surprise reserves the right to update this Privacy Policy at any time. Any modifications will be posted on this page with an updated effective date. We encourage users to review this policy periodically to stay informed about how we protect their personal data.

Contact Information

For any questions, comments, or requests related to privacy, including unsubscribe requests and data access inquiries, please reach out to us via: